Billing Terms and Conditions

Olvhaus Payment Policy

1. Accepted Payment Methods

At Olvhaus, we provide a range of secure payment options to make your shopping experience simple and convenient. We currently accept:

Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, UnionPay

Digital Wallets: Apple Pay, Google Pay

Bank Transfers (for bulk orders – please contact us for details)

All transactions are processed in Australian Dollars (AUD).

2. Payment Processing

Payment must be made in full at the time of purchase.

Orders will not be processed or shipped until full payment is received.

If your payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All prices displayed on the Olvhaus website are in Australian Dollars (AUD).

Prices may change without prior notice.

Any applicable taxes will be calculated at checkout. Shipping is free on all orders.

4. Secure Payment Processing

We use SSL encryption and trusted payment gateways to protect your payment information.
We do not store your credit card or other payment details.

5. Refunds & Chargebacks

Refunds are issued in line with our Return & Refund Policy.

Unauthorized chargebacks will be disputed.

If you encounter any payment issues, please contact us first at  support@olvhaus.shop so we can assist.

6. Fraud Prevention

Olvhaus reserves the right to cancel or place on hold any order suspected of fraudulent or unauthorised activity.
For high-value transactions, we may request additional identity verification.

7. Contact Us

Contact Information:

Store Name: Olvhaus

Address: 35 Auburn St, Wollongong NSW 2500, Australia

Email: support@olvhaus.shop

Phone: +61 468 294 962

Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (Sydney Time)

Our goal is to reply to your email within 1–2 business days